HydrateMe — Support

A friendlier water-reminder app, by BeexPro Consulting Ltd.

Need a hand?
Email us at support@beexpro.com and we’ll get back to you. Include your iOS version and what happened.

What HydrateMe does

HydrateMe calculates a personalized daily water goal, lets you log drinks in a tap (app, widget, Lock Screen control, or Apple Watch), sends smart reminders that learn your routine, and can add extra water automatically on hot days.

Frequently asked

My reminders aren’t arriving

Open iOS Settings → HydrateMe → Notifications and make sure they’re allowed. In the app’s Reminders tab you can set the window and frequency, or turn on Smart reminders to let the app learn your habits.

Does it work with Apple Health?

Yes. If you allow access, water you log is saved to Apple Health, and water logged elsewhere shows up in HydrateMe. You can also let it read recent sleep to suggest reminder hours. It’s optional — the app works without it.

How do I remove ads?

Tap Settings → Remove Ads for a one-time purchase. Already bought it? Tap Restore Purchases on the same screen — it restores on any device signed into your Apple ID.

Will my data sync between iPhone and Apple Watch?

Yes — your goal and logs sync privately through your own iCloud account. Make sure both devices are signed into the same Apple ID with iCloud enabled.

The hot-weather boost

Turn it on in Settings. HydrateMe then checks your local temperature and adds a little to your goal on hot days. It needs Location access (used only for the weather check, never stored or shared).

Privacy

See our Privacy Policy. Short version: your data stays on your device and in your private iCloud — we never see it.

Contact

support@beexpro.com